Service Offerings

Servers

Business moves fast, and so should you. A tightly maintained server keeps your business running and your workers working. We can configure and maintain a server to meet the demands you place on it. Whether it is defining user rights on a network or making sure you have a reliable backup, we can help.

PCs and Macs

We've all come to depend on computers. From time to time, they need help. We can provide that help with repair, maintenance, and configuration of PCs or Macs for your home or office. Our technicians can get to the bottom of your computer troubles and weed them out. If it's home videos, word processing, printing, or work you brought home from the office, we'll get you back to it.

Printers

From your desktop at home to your enterprise data center, printers make hard copies of your valuable data. Make sure it comes out clear. We work with printers of every make and type. Be it a Laser, InkJet, Matrix, Line, or Ribbon printer, we can help.

 

Voice Over Internet Protocol (VOIP) Solutions

Give your business the advantage of a cutting edge Voice Over IP phone system. With up to 1500 phones on a single network, you can integrate your business. Save time and money by checking your voicemail anywhere in the world. Take your phone with you when you are on a business trip, and have your extension work just as if you were in the office. Give us a call, and see what we can do for your business with Voice Over IP phones.

Network Design and Implementation

Our team of Field Service Engineers have the knowledge and experience needed to develop the most comprehensive network down to the smallest detail. Whether you need a full scale WAN or LAN or just need to serve out your applications, files , or email, we will handle it. We can help you optimize your WAN/LAN bandwidth, maximize effective service to your end users, improve your connection to remote sites, and increase the efficiency of your enterprise server.

Custom Cabling

The Answer Factory offers the best in network cable installation, consultation, recommendation, and we can supply all standard computer, voice, and data cables and related cabling components. Offered in parallel is a selection of the most competitive network maintenance and repair services available. Network cable installation support packages can be arranged to cover computer and telecommunication hardware, or any other requirement you may have.

Software Support

From address books to zero bytes reported, The Answer Factory can help you figure out your software woes. Using a very well defined process to narrow problems down to their source we will get software to talk to other software and stop those strange errors from coming up when you least expect them.

Computer Cleaning

Let us go through those dirty PC's and breath some new life into them. Our service personnel will go through your PC's and do a 10-point inspection and cleaning. A clean computer expands its life by keeping vital fans running cool and mechanical parts working smoothly. We are equipped with static-free vacuums, precision tools, and electronics-safe cleaning products.

Quick Books Support

Quick Books is a vital part of many businesses. When it goes wrong, it can keep you from working, hold up a deal, or worse. Protect your records, contacts, and valuable business data with help from our experts. Whether upgrading, streamlining, or setting up a backup routine, we can help with your company file.

Web Site Design

The Answer Factory has been helping our customers get their name and logo out front of the Internet community for several years. Let us provide you with a good search solution, headline and page titles, image integration, and text that is relevant to your business; all in fashion with today's web standards.

Network Video Systems

Security is always an increasing concern. We can help protect not only your data and computers, but also your physical premises. We offer solutions for video systems that integrate with your computer systems. By integrating video into your building, you can keep records of visits, increase security, and check your site from a remote location.

Consulting

Answer Factory consulting professionals are the perfect compliment to your internal team. With our deep product knowledge, advanced skills, and proven best practices, we work with you to insure your project is a success. We will provide on site or remote resources to help you create, plan and manage your IT needs quickly and effectively. If you have projects that need to get done but you just don't have the time or the resources to do them, outsource them to The Answer Factory and we'll assign a team or a single consultant and make it happen for you.